Procurement technology is changing quickly. In three years your tech stack could look completely different from what it is today. Here's what I've learned from one year "on the field" in the game of intake and orchestration.
Reflections on 2023’s breakout procurement tech category.
The year CFOs planned for is not the one they got. Here's how CFOs are navigating a volatile 2023, juggling everything from balance sheet health to treasury strategy and automation.
Superhuman does something remarkable in its aim to deliver "the world's fastest email experience" — it makes email almost fun. Procure-to-pay process owners should take notes to improve their own experiences.
If finance and procurement leaders want to orchestrate success, they need to look at velocity as the most meaningful improvement they can make in their organizations. Their survival may depend on it.
Procure-to-pay software will not deliver its full potential in its current form. Instead, a new paradigm is needed focused first on adoption, visibility, and continuous improvement. That paradigm is intake-to-pay.
Automating the purchasing process can take many forms. In the retail world, companies have made big strides recently in removing friction from self-service ordering and checkout. See how three brands are already enabling autonomous procurement — for consumers.
The Amazon-like user interface was for two decades the gold standard of B2B purchasing experience. Today, however, that approach is increasingly outdated. Here's why we need a new UX paradigm in finance and procurement tech.
The concept of applying workflows to transform an aging finance and procurement operating model is gaining traction — but clarity is needed to fully seize the opportunity.
Filing taxes and corporate purchasing are both painful, tedious processes. But as TurboTax proves, we can make these experiences bearable — even fun — with empathetic design choices.
The urge to build software internally to get exactly what you want and delay cost onsets can have a powerful draw. To make a clear decision, consider this framework of five costs to evaluate before giving IT the green light.
Today's finance-procurement tech stacks work — just not for everyone who uses them. The gap in experience is creating a barrier between procurement and its vision to be a strategic partner.
The unraveling economic environment can be an accelerant for your initiatives — if you seize the moment correctly. Flexport's Global Head of Procure-to-Pay Lydia Lowe shares four tips on how she leads change dynamically.
It's time to prepare for a worst-case scenario. There won't be easy answers as CFOs evaluate options, but key themes around treasury management are likely to dominate the next steps.
Adoption of a procurement process relies just as much on psychology as it does on policy. The design and pathing experience of an IKEA store provides a useful parallel for building a successful guided buying experience with employees.
Enterprise software implementations are notorious for blowing deadlines and draining budgets. How do we break the ROI ceiling that hobbles even the best-planned deployments?
Succeed in 2023 by aligning your goals, not just setting them.
Succeeding in procurement is getting harder. If you were in charge of a finance or procurement group during the height of the pandemic, that might seem obvious. Businesses lurched from one crisis to another — first supply shortages, then geopolitical shocks, then rapid inflation. The list kept getting longer. But what